Systemization

  • Dr. Olson developed a web application used on mobile devices, laptops, or desktops named BOTDent (Business of Things Dental) for implementing systems within a practice.

  • Assist in creating or revising the dental practice's mission, vision, and core values to provide a guiding framework that inspires and aligns the team, fosters a sense of purpose, and defines the practice's identity, direction, and commitment to excellence in patient care.

  • Develop an operations manual or standard operating procedures manual, which includes the employee policies handbook and business policies handbook.

  • Develop role manuals for the team that contains job descriptions, qualifications, checklists, and assessments.

  • Establish appropriate team and individual meetings.

  • Gain traction through appropriate goal setting and key performance indicator tracking.